Hey There, I am Sofia Carter. When your hp printer in error state, the problem may be with the printer itself. In this case, make sure your printer is turned on. Make sure your printer is turned on in this situation. Check to see if the printer is connected to both your computer and your wireless network. Apart from that, check up on the cartridge ink; it should be full and the cover should not be open. Check for a paper jam as well. If there's a problem, fix it.